Tjoapack Launches Customer Collaboration Dashboard to Enhance Pharma Supply Chain Transparency

• Tjoapack has launched its Customer Collaboration Dashboard, a digital platform designed to improve efficiency and transparency in order management, inventory tracking, and artwork approvals.

• The initiative strengthens its partnership with Veratrak, enhancing digital capabilities to automate processes, reduce manual errors, and improve operational efficiency.

Tjoapack has introduced its Customer Collaboration Dashboard, a digital platform aimed at streamlining interactions between the company and its clients. The tool enhances efficiency in critical areas such as order tracking, workflow management, and artwork approvals. This initiative reinforces Tjoapack’s commitment to improving transparency and automation in pharmaceutical supply chains.

The launch is an extension of Tjoapack’s long-standing partnership with Veratrak, a provider of SaaS solutions for the life sciences sector. Since their collaboration began in 2018, Veratrak’s technology has supported secure supply chain management. The new dashboard builds on this foundation, integrating real-time order tracking, custom workflow creation, and an encrypted file-sharing system.

By digitising routine processes such as order submission and invoicing, the platform reduces manual workload and human error. It also provides live access to key operational data, allowing pharmaceutical companies to make informed decisions and respond proactively to supply chain changes. Future updates will include AI-driven analytics and API integrations for further automation.

“Clients are already experiencing significant improvements, with early adopters reporting increased platform usage and more streamlined workflows,” said Roel Winter, Supply Chain Specialist at Tjoapack. “By leveraging this technology, we are setting a new standard for transparency and operational excellence in pharma supply chains.”

Jason Lacombe, CEO of Veratrak, stated: “Our goal is to develop solutions that enhance transparency and collaboration in the supply chain. We value our strong partnership with Tjoapack and look forward to driving further growth and delivering meaningful solutions together.”